Shipping Policies | FilingStore.com

Free Standard Shipping On Orders Over $79.00

  • Certain Restrictions Apply
  • Only Available on Select Paper Products Offered Online at www.filingstore.com
  • Not Available on Steel Products Offered Online at www.filingstore.com
  • Orders Must Be Placed Online at www.filingstore.com
  • Free Shipping is not available to AK, HI, APO/FPO or anywhere outside continental US

Lead Times: (Time From Order to Ship Date)

  • Stock Manila/Color Folders: 1-3 Business Days
  • Stock Labels: 1-3 Business Days
  • Open and Stackable Shelving: 2-4 Business Days
  • Expansion Pockets 5-10 Business Days
  • Fire Proof Cabinets: 10-20 Business Days
  • Modified Stock Folders: 10-20 Business Days
  • Custom Tabs / Dividers: 15-25 Business Days
  • Custom Folders: 20-30 Business Days
  • Times-2 Speed Files: 20-30 Business Days

Lead times are estimates only.

Transit Times: (Delivery Time Once Shipped)

  • Most Folders and Labels are shipped UPS ground.   Please allow 5-7 Business days for delivery.
  • Large folder orders are shipped via freight carrier.  Please allow 5-7 business days for delivery.
  • Shelving products are shipped via freight carrier.  Please allow 5-7 business days for delivery.
  • Inside Delivery Orders are shipped to regional delivery centers and then are re-delivered to the customer's location.  Please allow an additional 5-10 working days for inside delivery.

Delivery times are estimates only.

Returns:

  • Custom Products cannot be returned.
  • Please contact customer service at 888-606-5563 to receive "return authorization" and instructions before returning any stock items.
  • Items cannot be returned after 30 days.
  • Returned stock items must be sent PREPAID.
  • Returned stock items are subject to a 25% restocking fee, freight charges, plus a repackaging fee if required.
  • For more information regarding Filingstore.com return policies, click on the links below.
  • Filingstore.com Return of Goods Policy: Steel

    Filingstore.com Return of Goods Policy: Paper